Privacy policy

The controller of the personal data collected through this website is:

We only process the data you voluntarily provide through the contact and information or sample request forms:

• Identification and contact data: name, company, email address and phone number.
• The content of your message and, where applicable, the product or system you are enquiring about.

Photos you upload to the “Simulate your installation” tool are used only to generate the requested image and are not stored on our systems. To limit use of the simulator we keep an encrypted identifier (hash) of the IP address, which does not directly identify you.

• To answer your enquiries and requests for information, quotations or samples.
• To provide technical advice and support on our materials.
• To maintain the business relationship with professional customers and prospects.
• To ensure the security and proper operation of the website.

No automated decisions are taken and no profiles are built with your data.

• Your consent, when you voluntarily submit the form (art. 6.1.a GDPR).
• Taking pre-contractual steps at your request, such as quotations or samples (art. 6.1.b GDPR).
• Legitimate interest in site security and in preventing abusive use of the simulator (art. 6.1.f GDPR).

We keep the data for as long as necessary to handle your request and, if a business relationship begins, for as long as it lasts. Afterwards they will be kept blocked for the periods required by law to meet any potential liabilities.

We do not disclose your data to third parties unless required by law. Technology providers offering us web hosting, storage and email services may access them as data processors, with the safeguards required by the GDPR. Some of these providers may be located outside the European Economic Area; in that case, transfers are covered by European Commission standard contractual clauses or other appropriate safeguards.

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to synthelast@synthelast.es or by post to the address above, enclosing a document proving your identity.

If you believe we have not processed your data properly, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access, such as encrypted connections (HTTPS) and access restricted to authorised staff.

The use of cookies is explained in the Cookie policy. We may update this policy to reflect legal or site changes; the version in force is the one published at any given time. See also the Legal notice.

Last updated: October 2026.